Terms and Conditions

How do I book and pay for a workshop?
Booking instructions are listed in the FACEBOOK EVENT for your chosen workshop.

You can book and pay via the website SHOP or by Facebook messaging and paying direct through Paypal to [email protected].

All online payments are taken securely via Paypal.

If you require an alternative payment method, please just send an email to me [email protected] or Facebook message and I’ll be happy to help.

What is your cancellation & refund policy?
 

ARTS & CRAFTS OR CROCHET WORKSHOPS:

If for any reason a workshop is cancelled or you need to cancel up to 2 weeks before the workshop, you will receive a full refund within 5 working days via your initial mode of payment and the opportunity to re-book at a later date.

If you need to cancel less than two weeks before the workshop:

 If you need to cancel your ticket at short notice or you cannot attend on the day, you are welcome to send a friend in your place.  Unfortunately, late cancellation often means your space cannot be filled and all the planning and preparation of tools and resources has already been completed in advance of the date. 

 We are unable to offer refunds if this is the case. 

 

ONLINE CROCHET WORKSHOPS:

It’s important that you know the right of withdrawal applies to digital content, but only up until the actual downloading process beginning.  There are no cancellations or refunds once digital content has been downloaded in accordance with UK Competition and Consumer Commission Law. 

You still get to keep & use your workshop over and over again. 

PRIVATE WORKSHOPS:

 If you book a private or at home workshop, payment will be taken in advance for all members individuallyIf anyone needs to cancel a seat at short notice or cannot attend on the day, they are welcome to send a friend in their place.  Unfortunately, late cancellation often means the space cannot be filled and all the planning and preparation of tools and resources has already been completed in advance of the date. 

We are unable to offer refunds if this is the case.

What is your copyright & sharing policy?
All workshops and materials are intended for PERSONAL USE BY YOU, THE PURCHASER.

Please support our work by not… reprinting, sharing, photographing or distributing copyright content which includes our images, words, charts, patterns and Hooky Buddies Crochet Adventure workbooks.

Thank you Lovely!  Claire & Lisa xx

What is your privacy policy?
Your personal information will be used to process your order, support your experience throughout this website and deal with any problems speedily.

Keep in the loop with upcoming workshops & subscriber offers

 

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